Shipping to Greece (1-15 working days)

• Shipping by Courier €2.50 up to 2kg
• Cash on delivery by Courier €2.50 surcharge (Total: €5)

For personalized products such as Call Mom bracelets and Name Labels, the estimated delivery time from the completion of your order ranges from 5-15 working days. For the rest of the products, the estimated delivery time is calculated in 1-3 working days. If you have not received your order in 20 working days, please contact us.

Shipping to Europe* & Cyprus (10-20 working days)

• Parcels: ELTA (registered)
• Wristbands: ELTA (recommended) €5.00

callmom.gr is not responsible for any failure to deliver the order in case the address you gave us was incorrect or incomplete, not allowing for correct delivery. *Europe/Zone 1: EU countries (Austria, Belgium, Bulgaria, France, Germany, Denmark, Estonia, United Kingdom, Ireland, Spain, Italy, Croatia, Latvia, Lithuania, Malta, Netherlands, Hungary, Poland, Portugal, Romania, Slovakia, Slovenia, Sweden, Czech Republic , Finland, and Cyprus) as well as Luxembourg, Switzerland, Iceland, Norway.

In case you wish to change the product, for your own convenience, we have a special agreement with the Courier.

The procedure is as follows:

1. You choose what you want to replace the returned product with.

2. You call us at 2313252526 or 2313252527 within 14 days from the date you received the product and inform us.

3. We send a courier to your place, he brings you the new product and at the same time receives the one you want to return.

4. This whole process costs €7.50 (the cost of shipping the new product, the cost of returning the product you are changing and the cash on delivery).

This price is valid for weight up to 2kg.

SPECIAL RETURN TERMS - There is no right to cancel an order and return product and money for personalized goods/services such as 'Call Mom' wristbands (except of course if the goods are faulty).

An order can only be canceled if the order has not been processed.

-For bracelets, the text is entered exactly as it was typed during the ordering process (CAPS, small, with or without accents, latinikoi or Greek characters).

-No changes are made to torn, damaged or broken products. -No changes are made to items that are discounted or on sale. - Refunds are not made.

-The products must be in their packaging with their tags.

- Changes are made within 14 days from the date of purchase (voucher courier). Simply notify us either by phone or by e-mail at marmelidou@gmail.com If you have any problem or question, do not hesitate to contact us. We will do everything we can to help you.